Privacy Policy

At Forever Vintage VW, we take your privacy very seriously

At Forever Vintage VW Hire, we take your privacy very seriously. We hate spam just as much as you do and will never sell, rent or otherwise distribute or make public any personal information that you may share with us.

The purpose of this Privacy Policy is to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. It will also outline your rights with respect to the data that we collect.

What is Personal Data?

Personal data means any infomation relating to an identified or identifiable natural person (you, the ‘data subject’) by us (the ‘data controller’) or any other third party. An identifiable natural person, as defined by the EU General Data Protection Regulation (GDPR) is “one who can be identified, directly or indirectly, such as by a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

What are Cookies?

A cookie is a small piece of data that a website stores on your device when you visit it. A cookie typically contains information about the website itself, a unique identifier that allows the site to recognise your web browser when you return, additional data that serves the purpose of the cookie, and the lifespan of the cookie itself.

Cookies are used to enable certain features (e.g. logging in), to track site usage (e.g. analytics), to store your user settings (e.g. timezone, notification preferences), and to personalise your content (e.g. advertising, language).

The only non-necessary cookies used on this website are those by the Third Party data processors, Google Analytics and StatCounter, as outlined below under Site Visitation Tracking. By using the Website with cookies enabled, you agree that we can place these types of cookies on your device. We also give you the option to change your mind. If you at one point gave chttps://www.vanillagecko.co.uk/privacy-policy#site-visitation-trackingonsent to non-necessary cookies on our website, you can always change your mind. Just look for the shield on our website. If you press the shield, your cookie settings will appear, allowing you to always change your settings and reject cookies.

You can view our full Cookie Policy here.

Personal Information that we Collect & Why we Collect it

This website collects and uses personal information for the following reasons:

Site Visitation Tracking

Google Analytics

Like most websites, this site uses Google Analytics to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although Google Analytics records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. Google Analytics also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor (see below).

Google Analytics makes use of cookies, details of which can be found on Google’s developer guides.

Disabling cookies on your internet browser will stop Google Analytics from tracking any part of your visit to pages within this website.

StatCounter

Like Google Analytics, StatCounter is an online service which helps us to understand our visitors; for example, how visitors find our website, how long they spend on our site, which web pages they are most interested in etc. We use StatCounter because better understanding how visitors are interacting with our website helps us to improve the content, design and functionality of our site. This allows us to offer a better online experience to our visitors.

StatCounter uses cookies and other technologies to collect data on visitors and visitor activity on our website. This data includes:

  • Time and date of visit (this can help us to identify and plan for busy periods on our website)
  • IP address (this is a numerical label assigned to a device by an Internet Service Provider to enable the device to access the internet)
  • Browser and Operating System (this can help us to make sure that our website functions correctly in the browsers/operating systems used to access our site)
  • Device Information e.g. device type and screen size (this can help us to make sure that our website functions correctly in the devices used to access our site)
  • Referring Data e.g. a search engine link (this can help us to understand which search engines are helping visitors to find our website)

Furthermore, when you visit our website a StatCounter cookie (called “is_unique”) may be placed in your browser. This cookie is used only to determine whether you are a first-time or returning visitor and to estimate unique visits to the site.

You can learn more about cookies from StatCounter and set your browser to refuse them by clicking here.

We consider StatCounter to be a third party data processor (see below).

Live Chat

We use the services of Tawk.To, a live chat solution provided and run by Tawk.To Ltd, an EU company. We consider Tawk.To to be a third party data processor (see below).

Information you provide to us via the online chat form will be shared with Tawk.To. Tawk.to uses cookies to help us identify and track visitors. All communication between us and our visitors in this chat is over 128bit Secure Socket Layer, and all data is housed on encrypted servers. The chat log may be saved with your personal profile for the purpose of providing excellent customer service.

Our Blog

Should you choose to add a comment to any posts that we have published on our blog section, the name and email address you enter with your comment will be saved to this website’s database, along with your computer’s IP address and the time and date that you submitted the comment. This information is only used to identify you as a contributor to the comment section of the respective blog post and is not passed on to any of the third party data processors detailed below or elsewhere.

The storage of the IP address takes place for security reasons, and in case your comment violates the rights of third parties, or you post illegal content through a given comment. The storage of this personal data is, therefore, in the interest of the Forever Vintage VW Hire so that we can report any infringement.

Only your name (or pseudonym) and the date you made the comment will be shown on the public-facing website although if the supplied email address is linked to a Gravatar account, your Gravatar photo will also be displayed.

Your comment and its associated personal data will remain on this site until we see fit to either 1.) remove the comment or 2.) remove the blog post. Should you wish to have the comment and its associated personal data deleted, please email us at
using the email address that you commented with.

If you are under 16 years of age you MUST obtain parental consent before posting a comment on our blog.

NOTE: You should avoid entering personally identifiable information to the actual comment field of any blog post comments that you submit on this website.

Contact Forms & Email

Should you choose to contact us using any of the contact forms or call back request forms on our website, or an email link like , none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors defined in this Privacy Policy or elsewhere. Instead the data will be collated into an email and sent to us. We will then only use this data to contact you with regards to your enquiry.

We would suggest that you always consider email as an insecure medium and not include personal, confidential or otherwise sensitive information within an email.

How we Store your Personal Information

As detailed above, if you submit a comment to a blog post published on this website some personal information will be stored within this website’s database. This is currently the only occasion where personal data will be stored on this website.

Third Party Data Processors

We use a number of third parties to process personal data on our behalf. The use of the these Third Party Data Processors is subject to the privacy policies available on their respective websites:

 

Links to Other Websites

This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’’’ll need to check that site’s own privacy statement.

Your Rights

It is your legal right to request, at any time, to view, amend or remove any of the personal data we hold on you. Simply email us at with your request.

Data Controller

The data controller of this website is:
S Morena and L Morena, trading as Forever Vintage VW Hire.

Our address is:
16 Havisham Way
Chelmsford
Essex, CM1 4UY

Changes to this Privacy Policy

This privacy policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.